Hotel Philadelphia Policies


Please inform Sonder The Tidewater in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive checkin details from property management three days prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. There isno cable. We have provided a Chromecast for streaming. There are stairs within some Sonders.
Internet
WiFi is available in the hotel rooms and is free of charge.

Parking
No parking available.

Pets
Pets are not allowed.

Children and extra bed policy
Children of any age are allowed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.